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Taking Effective Corrective Action: Using the 8-D Approach

This two-day workshop presents the 8-D model as an efficient and effective methodology for determining, planning, verifying, and documenting corrective actions. You will be introduced to planning for improvement using easily understood and implemented tools that will result in positive, innovative, and effective actions.

Duration
2
Days
1.50 credits
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What will I learn?

  • Define the 8-D Approach
  • Organize an 8-D Team
  • Evaluate the differences between good and bad corrective actions
  • Develop fishbone cause and effect diagrams
  • Conduct an analysis using 5-WHY
  • Identify corrective action
  • Demonstrate the ability to apply questioning technique skills
  • Develop and congratulate the teams
  • Identify specific performance and abilities

Who should attend?

This course is Ideal for internal auditors, managers, supervisors, quality staff, and anyone looking to integrate the 8-D process for corrective actions and continuous improvement in their programs.

Agenda

Day 1

  • Corrective Action
  • The Questioning Technique
  • The 8-D Approach - A General Description


Day 2

  • Practical Exercises
  • The 8-D Approach - Specific Performance

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Class Options

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English
Live Virtual
8:00 AM - 5:00 PM EST

July 23 - 24, 2025

Location
Online
Seats Available
16/20
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English
Live Virtual
8:00 AM - 5:00 PM EST

October 1 - 2, 2025

Location
Online
Seats Available
19/20
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for members

$775

$975 for non-members

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